Providing users with insight into data is part of the growth strategy of many organizations. Information and insight is provided for end users, suppliers or other stakeholders by an extranet or 'My environment'. With the aim of optimizing user-friendliness.
“Reduce the pressure on support and increase customer satisfaction.”
In the extranet or My environment, data can be accessed from CRM software and ERP environments, including with:
- Salesforce
- Exact Online
- Exactly Globe
- HR software
My environment?
Typical for a My environment is being able to log in to a secure portal, where a visitor can find a number of things, such as:
- Personal information;
- Orders and invoices;
- Return status;
- Request support;
- Subscriptions.
Van Ons has already developed intranets and extranets for, among others:
- Ymere
- bol.com
- Douwe Egberts