FAQ

Check out are frequently asked questions, when it comes to us as a company, or building a digital channel….

What is your vision?

We believe that the merging of digital channels must be seamless. Remembering what’s offline is important too. A smooth integration means greater client satisfaction and an efficient business process. It’s about being Digitally Dynamic .

What are your core values?

We have five:

  • Forever learning: We never stop – how can we improve, in every way, be it aesthetically or effectively?
  • Team up: We like to collaborate, as colleagues and with the customer. We form one team. Our mantra – “one team, one task”.
  • One step ahead: we always think a few steps ahead. It’s ingrained in our methodology and within everything we deliver.
  • Future proof: What we do and deliver must stand the test of time.
  • The smartest solution: What fits best at that moment with the challenge that lies ahead?
Are you a full service agency?

We cover all website topics, meaning strategy, design and launch of the online marketing machine. Plus, advertisements to content, A / B tests and social media. If specialist knowledge is required, we work in conjunction with a suitable partner.

And the hourly rate?

For most disciplines we charge € 100 per hour. For complex backend work (including Laravel) € 125 per hour.

Is it always necessary to hold a strategic session before we start?

The short answer is no! We don’t believe long sessions resulting in hundreds of pages of text are worth it. What we do recommend is going over the strategy and documenting key points. From there we can fine tune, optimise or supplement information. If you already have this information to hand, then we can make an immediate start with the realisation.

Which techniques do we work with?

We create websites and shops in WordPress and WooCommerce, but don’t use standard themes. Templates and functionalities (plugins) are also created in-house. Customisation works best. For more complex applications we use Laravel. When it comes to mobile apps, we use React Native.

Do we have a design team?

Yes! We have an in-house team. But are also happy for you to submit a design yourself. We work regularly with external design agencies and can liaise accordingly regarding delivery specs etc.

Who’s my point of contact?

You will be assigned a Project Manager, who will be your regular point of contact at all times.

Do you work with developers abroad?

No, all programmers work from our office in Amsterdam. Viewing on request. 😉

Do you also manage existing sites?

Yes, we certainly do. First we look at the quality of the code to check the structures match our own working method. If we can’t manage a web-site, we will explain why and propose possible solutions. Unfortunately, we don’t manage websites with a standard theme.

Can I come to you for monthly updates?

Certainly. Our Support department is happy to take care of your website, ensuring that updates occur in a predetermined rhythm.

Do you arrange web hosting?

Yes, if we develop a website for you, we can also take care of the hosting. We ascertain which hosting suits best, for either a website or application, and then take care of the arrangements. The advantage being that you have a single point of contact who’s responsible for all online activity.

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