CEO Marc Benioff expects the company to reach $2017 billion in revenue in 8. Expectations for 2016 are also favorable. Salesforce expects $6,6 billion in revenue next year.
Subscriptions generated $1,6 billion last quarter, up 24 percent from a year ago.
The growth in Salesforce use does not come out of the blue: the combination of customer service, sales and integration with other platforms brings sales funnels into clear focus and opportunities in the form of leads become apparent earlier. Result: a happier customer and more turnover. For this reason, we have seen the number of requests for Salesforce integrations increase for several months.
Source: Salesforce: 8 billion turnover in 2017
Van Ons' Salesforce integration: customer service and sales go hand in hand
This platform links users, projects and events, among other things.
Another big Dutch Salesforce user is KLM (see the Salesforce KLM business case). They use Salesforce to take customer service to new heights, according to them. And not without merit:
Like KLM, Van Ons expects that customer service and sales will grow incredibly close together in the coming years.
“Salesforce integration blurs the line between customer service and sales. Let your platforms, website(s), webshop(s) and Salesforce work together and grow!”